Help Center

Getting started with Barelab is easy! Simply download the app, create your account, and complete your initial skin assessment. Our AI will analyze your responses and create a personalized skincare routine just for you. Make sure to take your first skin photo to begin tracking your progress.

Our AI-powered skin analysis uses advanced machine learning algorithms trained on thousands of skin images and data points. While highly accurate, we recommend using the analysis as a guide alongside professional dermatological advice for serious skin concerns. The more data you provide through regular photos and updates, the more personalized and accurate your recommendations become.

Absolutely! Barelab is designed to work with all skin types, including sensitive skin. During your initial assessment, make sure to indicate that you have sensitive skin. Our AI will factor this into your recommendations and suggest gentle, hypoallergenic products. Always patch test new products and consult with a dermatologist if you have severe sensitivities.

For optimal results, we recommend taking photos weekly in consistent lighting conditions, preferably natural light. This allows our AI to track changes in your skin over time and adjust recommendations accordingly. You can also take photos whenever you notice significant changes in your skin condition or after starting new products.

Yes, we take your privacy and data security very seriously. All photos and personal information are encrypted and stored securely on our servers. We never share your personal data with third parties without your explicit consent. Your skin photos are used solely for providing you with personalized recommendations and improving our AI algorithms. You can delete your data at any time through the app settings.